Orders & Shipping
For our customers convenience we offer three shipping options.
1) Fully-Tracked Standard*
2) Express**
3) Special Offer***
*Fully-Tracked is a registered standard shipping options, via postal service, and your purchased Merchandise will be passing to the postal service in your countries. If the postal service in your countries are credible, please select to use a fully-tracked shipping for your convenience.
*For Fully-Tracked registered standard shipping option, we will provide a track number, but we cannot guarantee if any problems arise in your country.
*Please note, due to COVID-19 situation, some postal service may take up to 3 weeks for items to reach destination.
**For express shipping we use and recommend FEDEX, UPS, DHL EXPRESS for their efficiency in all countries, and usually takes 2-4 days for the items to be delivered.
***We offer FREE fully-tracked registered shipping on orders over ¥11,000 or US$100.
| JAPAN | ¥1,300 | US $12.90 | 6-10 working days |
| ASIA | ¥1,300 | US $12.90 | 6-10 working days |
| US | ¥1,300 | US $12.90 | 8-14 working days |
| UK | ¥1,300 | US $12.90 | 8-14 working days |
| EU | ¥1,300 | US $12.90 | 8-14 working days |
| ROW | ¥1,500 | US $14.90 | 8-14 working days |
| ASIA | ¥2,500 | US $25 | 2-4 working days |
| US | ¥3,000 | US $30 | 2-4 working days |
| UK | ¥3,000 | US $30 | 2-4 working days |
| EU | ¥3,000 | US $30 | 2-4 working days |
| ROW | ¥4,000 | US $40 | 3-7 working days |
Shipping times are to be used as a guide only and are based on time from order. KANACODE cannot take responsibility for delays due to customs clearance or payment transaction.
ADDITIONAL SHIPPING INFO
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note:
We cannot undervalue orders, or mark them as a gift.
We are unable to ship to P.O. boxes and APO/FPO addresses.